Privacy Notice

At Rambling Stems, we know that privacy is one of the most important issues for all of us on the internet. The following discloses the information gathering and dissemination practices for Rambling Stems.

Personal information we may process

Personal information that we’ll process in connection with all our services, if relevant may include:

Contact details – forename, surname, email address, postal address, phone number

Products and services you have purchased from us, as well as may have been interested in

Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products and services we think you may be interested in.

Any information we collect about you will come either from yourself or from our advertising or social media platforms.

How we use data

We never rent, sell, or exchange your contact information with anyone. Subscribers can unsubscribe at any time and are under no obligation to receive our communications. Rambling Stems is legally bound by the guidelines set forth in this privacy policy.

We collect customer information to enhance or products and the service we provide to our customers, for the following purposes:

  • Assessing an enquiry for a product or service, including considering whether or not to offer you the product or service.

  • Managing any aspect of the product or service

  • To improve the operation of our business

  • To keep records of our communication with you

  • For market research and analysis and developing statistics

From time to time, Rambling Stems may send promotional e-mails. By supplying us your contact information, you agree to receive these communications. The information you submit to Rambling Stems remains your property, but by submitting that information to us you grant us the right to use that information for marketing purposes.

Unsubscribe

We provide unsubscribe instructions within each email we send out. Alternatively, you can contact us using the Contact page of this site.

IP Addresses/Operating System/Browser Type

When you visit our website or click on one of our links, we may automatically record your I.P. address, operating system, and browser version. We use this information to generate usage statistics and to ensure that our site and emails are accessible to the widest possible audience. We may also use I.P. addresses to track abuse of our system.

Your data protection rights

Under data protection law, you have rights including;

Your right of access – you have the right to ask us for copies of your personal information. 

Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate.

Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you in certain circumstances.

Data Retention

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and our operations and accounts

  • For as long as we provide goods/services to you, and then for as long as someone could bring a claim against us; and/or

  • Retention periods in line with legal and regulatory requirements or guidance.

Notification of Changes

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices.  We encourage you to check this privacy notice for changes whenever you visit our website.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us via the Contact Page or by emailing admin@ramblingstems.co.uk

Your Acceptance of These Terms

By using this site, you agree to the Rambling Stems Terms and Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of the terms and policy at any time. All changes will take effect immediately upon their posting on the site. Please check this page periodically for changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.